Privacy
Policy

Welcome to Lucrido AI ("Company", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using Lucrido AI, you agree to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services.

We collect information you provide directly to us and information collected automatically through your use of our services.

• Account Data: Username, email address, phone number, and password when you register.
• Profile Information: Any additional details you add to your account profile.
• Communications: Messages, feedback, or support requests you send to us.
• Payment Information: Billing details processed securely through our payment processors (we do not store raw card data).

• Usage Data: Pages visited, features used, time spent, click patterns, and session duration.
• Device Information: IP address, browser type and version, operating system, and device identifiers.
• Cookies & Tracking: Cookies, web beacons, and similar technologies as described in our Cookie Policy.
• Log Data: Server logs including access times, error logs, and referral URLs.

We use the information we collect for the following purposes, always with your best interests at heart:

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our platform (email delivery, payment processing, cloud infrastructure) under strict data processing agreements.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice to you.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights and safety of Lucrido AI and its users.
• Aggregated Data: Non-identifiable, aggregated data may be shared for research, analytics, or marketing purposes.

We implement enterprise-grade security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Despite our safeguards, no method of transmission over the internet is 100% secure. We encourage you to use a unique, strong password and enable all available security features on your account.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device.

• Essential Cookies: Required for core functionality such as authentication and session management. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our platform. You may opt out via your browser settings.
• Preference Cookies: Remember your settings, such as theme preferences (light/dark mode).

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@lucrido.ai. We will respond within 30 days.

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specific retention periods:

• Account Data: Retained for the lifetime of your account plus 90 days after deletion.
• Usage Logs: Retained for 12 months, then anonymized.
• Financial Records: Retained for 7 years as required by applicable tax and financial laws.
• OTP & Session Tokens: Expired and deleted automatically within 10–60 minutes of generation.

When we no longer need your data, we securely delete or anonymize it in accordance with our data destruction policies.

Lucrido AI is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@lucrido.ai. We will delete such information promptly.

Lucrido AI operates globally. Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions where applicable.
• Binding Corporate Rules for intra-group transfers.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Sending an email notification to your registered address.
• Displaying a prominent notice on our platform.
• Updating the "Last Updated" date at the top of this page.

Your continued use of Lucrido AI after changes become effective constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: